LM Information Delivery statement regarding COVID-19 (Coronavirus)

As a company that operates internationally, LM Information Delivery is extremely conscious of the impact of the current COVID-19 outbreak and its potential impact on our staff and our customers. Currently, the situation is not having any direct impact on our services to customers. However, we are monitoring the updates and advice from the CDC, WHO and local health organizations of the countries in which we operate, in order to minimize any potential impact in the near future.

In the event of a local outbreak, LM Information Delivery has a contingency plan in place in order to limit the spread of the infection. All offices have performed risk assessments and identified critical functions, critical elements in supply chains and ensured that the company’s IT infrastructure is equipped to enable staff to work remotely.

All our systems are fully operational when working remotely and our Customer Service has access to emails through secure VPN channels even when working from home. We will ensure that our operations continue as smoothly as possible.

LM Information Delivery is currently implementing the following business continuity plan:

  • We are allowing employees to work remotely to avoid the spread of the virus.
  • Allowing employees to stay home if someone in their household is sick.
  • Establishing flexible work hours (e.g., shifts to minimize contact) if some work is necessary to perform physically at the offices.
  • The company has banned any non-essential work travel including customer meetings. Unless already cancelled due to local government guidance, attendance at conferences and trade shows will be assessed on a case by case basis.
  • Employees are advised to check themselves for symptoms of acute respiratory illness before starting travel and notify their supervisor and stay home if they are sick.
  • Employees are advised to check latest WHO / CDC / Department of Health or the relevant public health body’s guidance and recommendations for each country/state to which they will travel.
  • Employees who become sick while traveling or on temporary assignment are to notify their supervisor and should promptly call a healthcare provider for advice if needed.
  • Employees returning from travel are working remotely a minimum of 14 days to ensure no delayed onset of symptoms.