About LM Information Delivery

LM Information Delivery is a leading international subscription and information management service provider. The company has local offices in 10 countries worldwide and serves customers across the globe. Our customers include academic and research libraries, municipalities, public libraries and corporate business across many sectors. Our services improve efficiency, save time in information retrieval and improve the use of e-resources.

The cornerstone of our business is providing excellent and bespoke customer service by liaising with publishers and libraries to reduce workloads and maximize budgets. Our services include Subscription Management Services, eBook Services, eResource Access and Management Services and Database Services.

Close to our customers for over 40 years

LM Information Delivery is a family-owned company established in Helsinki, Finland in 1972. The main focus of the company has been building long-term partnerships with customers, employees and partners. LM Information Delivery has experienced steady international growth and has offices currently in Europe, in United States and in Africa. To match our growth, we re-branded from LehtiMarket to LM Information Delivery in 2009. From 2002 onwards, company has been managed by our current CEO Janne Järvinen. LM Information delivery is today one of the leading providers of information services globally.

Local expertise

We believe that our global reach should be matched with local expertise. That’s why we pride ourselves on having highly trained local experts on hand to serve our customers in all our territories. As we have expanded our operations to new country offices, we have also expanded our team of professionals with local know-how. You can find a full list of our local offices  here »

The needs of our industry and customers are constantly evolving. However, our commitment to providing competent, approachable customer service, quick implementation of services and easy-to-use technical solutions supported by a local customer service team will always remain constant. These are the cornerstones that guide our operations, our vision and strategy.

Always on the cutting-edge, responding to industry changes

Over the years, our industry has changed significantly as technology develops and e-resources become more commonplace. We realised the importance of e-resources early on and made the first online services available to our customers in the 1980s. In 1995 we started selling the first e-resources on CD-ROMs. Today, our highly experienced local teams of information professionals help our customers to get the most out of e-resources.

We believe that regular and open dialogue with our customers and partners is crucial, that’s why we actively participate in the activities of industry organisations worldwide. Also an important part of our operations is organise various customer events, seminars and training sessions to be able to support our customers in the fast changing environment.